Water and Stain Repellent

1. How to use UGG Water and Stain Repellent

Spray your boots with UGG Water and Stain Repellent when they are new and after every washing to seal them from water and prevent stains before they happen. 

Apply to outside of boots liberally, until they are wet but not soaked, and allow to air dry naturally for 24 hours for best results. Use only on twin-faced (suede) sheepskin and cowhide suede only (such as UGG Kona). Do NOT use on leather.

Boots that are worn in the rain or snow for long periods may require more frequent treatments. Damp spots or splotches on the outside of the boots indicate that another treatment is needed. 

Even without the use of UGG Water and Stain Repellent, you will find that your feet stay warm when boots are wet.

Washing sheepskin footwear

1. Washing instructions for suede (twin-faced) sheepskin footwear

All suede sheepskin footwear (also known as twin-faced sheepskin, such as the UGG Classic Short or Tall) is hand washable using UGG Cleaner and Conditioner. Important: Washing by machine is NOT recommended due to the possibility of soles being damaged, which will nullify the manufacturer's one year warranty. We recommend washing your footwear at least once a year.

1. Hand wash using cool to lukewarm water in a sink, immerse boots completely and allow them to fill with water. Do not use hot water as boots will shrink. If insoles are removable, take them out and wash them separately, replacing them when both boots and insoles are dry.

2. Wet a regular 2-sided kitchen sponge (with the scouring pad on one side and sponge on the other). Use a good quality sponge to prevent dye transfer from the sponge to your footwear. Measure 1 bottle cap full of UGG Cleaner and Conditioner, apply directly to the soft side of the wet sponge and scrub the inside of the boot. Do not use the scouring pad side of the kitchen sponge on the outside suede leather too aggressively as it will lighten the color. Use the soft side first to remove dirt and smudges but only use the scouring side when harsher scrubbing is required.

3.Rinse thoroughly in cold water, shake out as much water as you can, turn upside down and allow boots to dry naturally. Do not place in direct sunlight, or use any heated appliances such as a hair dryer or clothes dryer to dry your boots. You can speed up the drying process by placing the boots in the washing machine on the SPIN cycle only (it's safe). After the SPIN cycle is complete, remove boots immediately and stuff them with balled up paper towels (to preserve the shape) and they will dry in about 48 hours. 

2. Washing instructions for sheepskin boots with cow suede or leather uppers

Follow the instructions below for all footwear with leather uppers (such as the UGG Tess) Important: Washing by machine is NOT recommended due to the possibility of soles being damaged, which will nullify the manufacturer's one year warranty. We recommend washing your footwear at least once a year.

1. Hand wash using cool to lukewarm water in a sink, immerse boots completely and allow them to fill with water. Do not use hot water as boots will shrink. If insoles are removable, take them out and wash them separately, replacing them when both boots and insoles are dry.

2. Wet a regular 2-sided kitchen sponge (with the scouring pad on one side and sponge on the other). Use a good quality sponge to prevent dye transfer from the sponge to your footwear. Measure 1 bottle cap full of UGG Cleaner and Conditioner, apply directly to the soft side of the sponge and scrub the inside of the boot. Do not use the scouring pad side of the kitchen sponge on leather.

3. Rinse thoroughly in cold water and allow boots to dry naturally. Do not place in direct sunlight, or use any heated appliances such as a hair dryer or clothes dryer to dry your boots. Stuff boots with balled up paper towels (to preserve the shape) and allow to dry for about 48 hours

4. For the leather on the outside of the boot, we recommend using Australian-made Oakwood leather conditioner after the boot has completely dried. 

Removing odors

1. Removing excess odors from UGG and other sheepskin boots and footwear:

Method #1: Sprinkle about 1/2 cup dry corn starch into boots, rub in by hand and shake out any excess. Boots can be worn immediately.

Method #2: Spray Febreze inside boots, rub into the wool by hand and allow to dry naturally (which should take about 15 minutes).

Hard to remove marks 

1. Hard to remove marks on suede (twin-faced) sheepskin footwear

For fresh stains (blood, grass, etc.): For wet spills, blot up as much as possible with a paper towel. Rinse affected area with cold water and rub lightly with a clean paper towel, then use a dry paper towel to soak up any excess water and allow to air dry. Do not place in direct sunlight, or use any heated appliances such as a hair dryer or clothes dryer to dry your boots. If your water contains high levels of minerals, consider using bottled water.

For older stains: If your boots have a dried stain on them, rub corn starch onto the affected area with your finger for about 30 seconds, then remove excess by blowing it off. While this is unlikely to remove the stain completely, it will certainly look better. 

Gasoline, oil and road tar: If you get road tar on your boots, allow it to dry. Using a small sharp knife, scrape away as much of the tar as you can, and then using a very fine grained sandpaper (AROUND 220 and up) begin lightly rubbing in a circular motion spreading wider and wider to maintain color continuity. If your boots are darker colored such as black or chocolate, just scrape off the excess and do not sand them.

Oil, grease, kitchen fat, etc.: These substances are difficult to remove, and if allowed to dry, almost impossible. However if the grease has dried, use a very fine grained sandpaper (AROUND 220 and up) and rub lightly in a circular motion spreading wider and wider to maintain color continuity and then rub in dry corn starch. While this is unlikely to remove the stain completely, it will certainly look better. If the oil / grease is still fresh (wet), using a clean paper towel, dab away at affected area until you have removed as much of the substance as you can, allow to naturally air dry. Then sand it lightly and dab in some corn starch.

2. Hard to remove marks on leather based sheepskin footwear:

To clean the outside of leather boots, we strongly recommend using Oakwood leather conditioner. This is an excellent product and we have seen it remove severe scuff marks and stains. Just look at the photos below: