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When you order your UGG Australia boots, shoes and slippers
from Superlamb we absolutely, 100% guarantee that:
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- you'll receive authentic UGG Australia products and not fakes;
- your order and identity are 100% secure;
- you'll receive prompt and courteous service;
- your order will ship out the same day as long as it's received by 2PM PST;
- we'll accept returns on defective products for 90 days from date of purchase
and the manufacturer will accept returns for 1 year;
- if you have to return an item, it will be processed and refunded in a timely
manner.
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We can guarantee all this because we are an UGG Australia authorized
retailer. Just check out the screen shot below:
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Customer Awareness Program:
Additionally, Superlamb and UGG Australia have teamed up to help educate consumers on the
proliferation of websites selling counterfeit UGG Australia products. We've put
together this very informative page full
of tips and tricks consumers can use to identify the good guys from the
bad. We strongly encourage you to use it. Please click on the highlighted area and become informed about these
counterfeit web sites, they are potentially dangerous particularly regarding
credit card and identity theft.
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